Delivery method

1. Electronic delivery (PDF sent by email):

a) In case you buy Service History, you will receive by e-mail a detailed PDF with all the information that is listed in the product description.

b) In case you buy Map Data & Lifetime FSC Code, you will receive an e-mail that includes navigation maps and clear installation instructions.

The ordered products are delivered directly by email with a delivery time between 1 minute and 3 hours*. Most orders are delivered by email in a maximum of 5 minutes*

* ATTENTION !!! Delivery times are not guaranteed because service checks are provided by our partners, for this reason there may be various delays caused by the partners we work with!

2. Replacements and Refunds

We are not directly responsible in case the VIN was not entered correctly and belongs to a car that you did not want to check or order a certain product for it. In connection with the product we offer called  Service History Check / VIN Decoder /  VIN Lookup /  VIN Check , keep in mind that some cars are unlikely to have a history because they have not visited an official dealer or partner, or does not have any data registered in the manufacturer's database. We are not guilty or responsible for this.

The delivery of the history is done exclusively in digital format (pdf sent by e-mail) once the report is generated in pdf format its value can no longer be be returned. If the report does not contain enough information is not responsible for the lack of information in the report, the lack of any information in the report proves that the verified vehicle has never entered an authorized dealership/ service unit, or it does not have information registered in the digital database of the dealer, therefore we cannot offer you a refund because our partners do the verification, verification that involves some costs.

ATTENTION !!! Please note that there is a possibility that the vehicle does not have a digital registration in an authorized dealership / service database, for this reason we are not responsible!

Refunds are made only if misses the VIN number or sends a report other than the one requested!